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What is your address, phone number and email?
Add: 19 Nguyen Truong To, Ba Dinh Dist, Hanoi
Tel: + 84 965 426 588
Email: info@lapadoracruises.com
When can I cancel my reservation and not get charged for it?
More than 7days prior to arrival
What are check in/check out times?
Check in time is 13:00 ,Check out time is before 09:30 am
How far from airport to your cruise?
If you mean Noi Bai International Airport (Hanoi) → La Pandora Cruise, the cruise departs from Tuan Chau Marina, Ha Long.
- Distance: approximately 195 km
- Travel time: around 3.5 hours by car, depending on traffic.
- Check-in: around 11:30–11:45 PM at La Pandora Cruise - Lot 26, Tuan Chau Marina Terminal 2
If coming from Cat Bi International Airport (Hai Phong), it is much closer—approximately 75 km / 1.5 hours to Tuan Chau.
Do you arrange the pick up car to pick us up from airport ?
Yes, we do arrange the pick up service from the bus/train station or from the airport so please provide us your flight number to get smooth transfer.
What amenities are included?
- Airconditioning
- Fridge
- Tea,coffe,bottle off warter
- Private Bathroom with hot shower
- Safety box
- Hair dryer
How can I book my room with your cruise?
We are so delighted to have your booking via our email : info@lapandoracruises.com
What is the payment method for the balance ?
When checking out, you can settle the balance at our cruise by cash
Thank you for your attention.
Looking forward to seeing you.
Management
La Pandora Cruises
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